FAQs

Quick answers about shopping with Immunegy, product information, delivery, and returns.

Where can I find ingredients and directions?

Visit the product page for your formula and open Supplement Information to view the label. Review the ingredient information, directions, and warnings for that specific product.

Brain Storm · Immune Shield · Liver Shield · Thyro-Gen

How do I choose a formula?

Start with the Daily Support Supplements collection to compare the four formulas. For questions about whether a product suits your personal circumstances, consult a qualified healthcare professional and follow the product label.

Where do orders ship from?

Orders are processed and shipped from Canada. The published shipping policy lists typical processing of 1–2 business days and estimated delivery of 2–7 business days within Canada or 3–10 business days to the United States. Delivery estimates are not guaranteed. Read the shipping policy.

How much does shipping cost?

Available shipping methods and charges are shown at checkout for your delivery address. Please check the final order total before paying.

How do I track my order?

Once your order ships, you will receive a confirmation email with tracking information. If you need help, contact Immunegy with your order number.

How do I request a return?

The published refund policy provides 60 days after receiving an item to request a return, subject to its eligibility conditions. Email info@immunegy.com before sending anything back. Read the full refund policy.

Where can I find Immunegy at a retailer?

Visit Find Us in Store for retailer links. Product selection and availability vary; check with the retailer before travelling.

Are the animal health products available?

The Equine & Animal Health range is currently presented as an upcoming launch. Visit the launch updates page.

Still need help?

Contact our team for product or order questions.